Overview
At USAvings, we strive to provide our customers with the best possible shopping experience. This includes a clear and concise Shipping & Handling policy. Our goal is to ensure your orders are processed efficiently and delivered promptly. Below are the details of our shipping and handling procedures.
Free Shipping for All USA Customers
We are pleased to offer free standard shipping on all orders for our customers in the United States, including Alaska and Hawaii.
Shipping Methods & Delivery Times
We offer several shipping methods to meet your needs:
Standard Shipping
- Delivery Time: 5-12 business days
- Cost: Free
Expedited Shipping
- Delivery Time: 2-3 business days
- Cost: $12.99
Express Shipping
- Delivery Time: 1-2 business days
- Cost: $24.99
Local Pickup
- Availability: Only at select locations
- Cost: Free
- Notification: You will receive an email when your order is ready for pickup.
Order Processing Time
Orders are processed within 1-2 business days. Processing time may be extended during peak periods such as holidays or special promotions.
Shipping Restrictions
- We currently ship to all 50 states, including Alaska and Hawaii.
- We do not ship to PO Boxes, APO/FPO addresses, or U.S. Territories.
- Orders cannot be split to multiple addresses. If you need items shipped to different addresses, please place separate orders.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your order through our carrier's website.
Shipping Delays
While we strive to meet all delivery estimates, there are rare occasions when shipping delays may occur due to factors beyond our control (e.g., severe weather, carrier issues). We appreciate your patience and understanding during these times. If you experience a significant delay, please contact our customer service team for assistance.
Shipping Insurance
All orders are insured against theft and accidental damage while in transit. Once the order is delivered to the specified address and signed for, it is no longer covered by insurance.
Lost or Damaged Items
If your order is lost or arrives damaged, please contact our customer service team within 7 days of delivery. We will work with the carrier to resolve the issue and ensure you receive your items or a replacement.
Return Shipping
For information on how to return items, please refer to our Return Policy. Customers are responsible for return shipping costs unless the item received was incorrect or damaged.
Contact Us
If you have any questions or concerns about our Shipping & Handling policy, please contact us:
- Hours of Operation: Monday - Friday, 9 AM - 5 PM EST
Thank you for shopping with USAvings! We appreciate your business and are committed to providing you with excellent service.